Electronic Artwork Requirements for Chocolate:
Please read all instructions carefully before sending artwork.
 
Digital artwork preferred. Send to size via email to sales@rosehillgiftbaskets.com
in Mac or PC-formatted Adobe Illustrator or Photoshop. Must be 300dpi resolution, vector format with all fonts converted to outlines. Art services available at $50/hr.

Please include the following information in your email or mail:
- Your company name
- The type of file that you are sending
- the name on the artwork/logo.
 

Additional questions? Please send us an email with all your questions and we will call you within 24 hours.

Frequently Asked Questions by our Customers:

 
Question. What type of chocolate do you use?
Answer. We use only pure chocolate from Belgium's finest supplier. The quality and taste is superior.

Question. How can I get my logo engraved in chocolate?
Answer. Simply send us the logo or artwork in black & white. We accept email, disk or a printed copy. (make sure to read electronic art instructions). Our experienced sales staff and art department will assist you from start to finish.

Question. Is it expensive to create a new mold?
Answer. Not at all - there's a one-time set up fee with no extra cost for complex designs. Our attention to detail in the designs is fabulous.

Question. How long does it take to process my order?
Answer. Most orders are ready in 2 - 3 weeks. Please allow for at least 2 weeks after we have received ALL of your artwork.

Question. I am attending a tradeshow. Can you ship my order directly to the facility?
Answer. Yes! We will be happy to send your order to hotels, convention centers, or any location. And we guarantee quoted on-time arrivals.  Just remember to allow 2 weeks for production time, and 3-4 days Fed Ex shipping time thereafter.

Question. How long will the chocolate last?
Answer. We use the finest pure chocolate with a shelf life of over 12 months.


  
 
 
 
 

 

©2004 Rose Hill Gift Baskets. All Rights Reserved